Data Backup & Recovery

Service Description

Data Backup & Recovery Professional recovery of deleted, damaged, or corrupted data from hard drives, SSDs, USB flash drives, memory cards, and external storage devices. We also set up secure data backups to prevent future loss. Every case is classified into three tiers based on complexity, device condition, and recovery time. Three-Tier Classification & Pricing: Simple Recovery (30 - 45 mins) – $60 Accidental file deletion, recently removed items, corrupted folders, basic USB or external drive recovery, and backup setup for documents/photos. Suitable when the drive is readable and responds normally. Moderate Recovery (45 – 90 mins) – $120 File system errors, partially corrupted drives, unreadable partitions, slow or unstable drives, and recovery requiring multi-step scanning. Includes repairing minor directory issues and transferring recovered files to a safe location. Complex Recovery (2+ hours) – $180 Severely corrupted drives, failing drives still partially readable, deep-scan recovery, damaged partitions, RAW format drives, or multi-folder reconstruction. Additional time: $60 per hour after 3 hours. Note: If the drive is mechanically failing (clicking, grinding, or not spinning), we will advise professional clean-room recovery options. These cases cannot be handled onsite or remotely. Service Types: Remote Session (Backup Setup Only) Remote support is ideal for configuring automatic cloud or local backups, setting up backup software, and helping clients create secure data protection systems. Recovery is possible remotely only if the drive is stable and readable. Drop-Off Recovery Recommended for all data recovery tasks. You drop off the drive or computer, and we perform diagnostics, attempt recovery, and transfer recovered data to a new storage location. Pickup & Return Service We pick up the device, perform the recovery, and return it when done. Ideal for large data sets or multi-hour scanning. Pricing: Starts at $220, depending on drive condition. On-Site Support Visit Used for business environments requiring on-site backup setup, NAS configuration, or recovery from systems that cannot leave the premises. Pricing: $150 for the first 1.5 hours, then $60 per hour. We aim to recover as much data as possible and set up strong backup systems to protect your files in the future.